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Stuck on identity verification for my claim - 3 months and counting

Chidi Okafor · 2026-09-11T04:01:23.399Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed.

Chidi Okafor
9/11/2026, 6:01:23 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed.
Tariq Okafor
9/23/2026, 7:41:40 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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