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Stuck on identity verification for my claim - 26 weeks in

  • Farid Halvorsen

    8/5/2026, 6:54:08 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. There are 13 people counting on me, so I am trying to be careful. Nobody answers the phone. Can another ID be used?

  • Camila Halvorsen

    9/21/2026, 3:23:39 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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