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Stuck on identity verification for my claim - 26 weeks in

  • Elif Nystrom

    5/8/2026, 1:43:56 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Toledo, in case local advice matters. Nobody answers the phone. Can another ID be used?

  • Bhavna Nystrom

    9/27/2026, 5:53:43 AM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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