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Stuck on identity verification for my claim - 24 weeks in

  • Emeka Farrow

    8/1/2026, 12:42:32 PM

    I do not have a current driver's licence and they want one. It has been a long 24 weeks. The in-person office has long lines. Can another ID be used?

  • Hana Jansen

    9/22/2026, 10:34:05 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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