Thread
Stuck on identity verification for my claim
Yuki Thorne
5/26/2026, 4:41:45 AM
My claim has been on hold for 25 weeks because the identity check will not accept my documents. It has been weighing on me all week. Nobody answers the phone.
Noah Thorne
9/19/2026, 7:35:19 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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