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Stuck on identity verification for my claim - 22 weeks in

Hana Prieto · 2026-05-03T08:30:16.135Z

I do not have a current driver's licence and they want one. There are 12 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?

Hana Prieto
5/3/2026, 10:30:16 AM
I do not have a current driver's licence and they want one. There are 12 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?
Elif Prieto
9/22/2026, 7:00:24 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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