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Stuck on identity verification for my claim - 22 weeks in

Sofia Solberg · 2026-06-23T09:38:00.592Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Any experience at all would help. Nobody answers the phone. What finally worked for you?

Sofia Solberg
6/23/2026, 11:38:00 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. Any experience at all would help. Nobody answers the phone. What finally worked for you?
Mateo Solberg
9/22/2026, 1:20:36 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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