Thread
Stuck on identity verification for my claim - 22 weeks in
Bhavna Silva
5/20/2026, 5:05:04 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Freya Silva
9/20/2026, 10:18:30 AM
Try a different device and good lighting for the photo. My first three failed because of glare.
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