Thread
Stuck on identity verification for my claim - 22 weeks in
Rami Laurent
6/24/2026, 7:22:06 PM
My claim has been on hold for 22 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed.
Nia Laurent
9/17/2026, 3:03:04 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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