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Stuck on identity verification for my claim - 21 weeks in

  • Noah Moreno

    9/21/2026, 6:39:41 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. It has been a long 21 weeks. The in-person office has long lines. Can another ID be used?

  • Sofia Moreno

    9/25/2026, 1:57:58 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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