Thread
Stuck on identity verification for my claim - 21 weeks in
Diego Kojima
6/28/2026, 6:51:14 PM
I do not have a current driver's licence and they want one. Any experience at all would help. I tried the online option twice and the app crashed. Do I need an appointment?
Fatima Kojima
9/22/2026, 6:34:47 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.
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