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Stuck on identity verification for my claim - 18 weeks in

  • Elif Solberg

    4/13/2026, 10:05:54 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Nobody answers the phone. Can another ID be used?

  • Bhavna Solberg

    9/21/2026, 8:40:59 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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