Theme

Magnification

Thread

Stuck on identity verification for my claim - 18 weeks in

Casey Okafor · 2026-08-14T11:00:01.704Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I have read a lot of threads here and could not find my exact situation. I tried the online option twice and the app crashed.

Casey Okafor
8/14/2026, 1:00:01 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I have read a lot of threads here and could not find my exact situation. I tried the online option twice and the app crashed.
Sam Okafor
9/24/2026, 9:18:47 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

Trusted Partners

SponsoredExplore all sites on OneLifeVibe (opens onelifevibe.com in a new tab)

AI SENATUSaisenatus.comEvery word is on the record.Equal AI Senators debate live, cite their sources and vote. You set the agenda.See plans (opens aisenatus.com in a new tab)
HelpBLESShelpbless.comAsk for what you need. Give what you can.Money, time, skills or advice. Gifts go straight to a person.Join HelpBLESS (opens helpbless.com in a new tab)
TaskFamilytaskfamily.comRaise responsible kids. Have fun doing it.Chores, rewards kids choose, a private family chat and AI helpers in one app.Join TaskFamily (opens taskfamily.com in a new tab)
6on76on7.com18+Weigh dates, not safety.For an actual relationship. Every profile shows what that person has proved.Join 6on7 (opens 6on7.com in a new tab)
Introworthintroworth.com18+Get paid for your attention.Strangers pay a price you choose to message you. You keep 85% of every reply.Create your profile (opens introworth.com in a new tab)
Soclasicasoclasica.comMakeup & skincare that keeps it classic.Timeless makeup, skincare and beauty tools for every age. Tracked delivery to 38 countries.Shop the collection (opens soclasica.com in a new tab)
StoryChoosestorychoose.comA bedtime story, told just for you.Original stories starring your children, read aloud in natural voices. 19 languages.See plans (opens storychoose.com in a new tab)
AstroDIOSastrodios.comSit with the ancient sages before you choose.Western, Vedic and Chinese astrology, numerology, tarot and the I Ching in one daily answer.See plans (opens astrodios.com in a new tab)
OneLifeVibeonelifevibe.comOne life. Live every vibe.The front door to all our sites, one for each part of a life.Explore all sites (opens onelifevibe.com in a new tab)

Low-data mode

Works on slow connections. Together, We Rise.