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Stuck on identity verification for my claim - 17 weeks in

  • Elif Eriksen

    7/25/2026, 11:05:57 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. Nobody answers the phone. Do I need an appointment?

  • Bhavna Eriksen

    9/26/2026, 9:16:55 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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