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Stuck on identity verification for my claim - 17 weeks in

Kenji Nystrom · 2026-07-02T09:31:00.515Z

I do not have a current driver's licence and they want one. It has been a long 17 weeks. I tried the online option twice and the app crashed. Can another ID be used?

Kenji Nystrom
7/2/2026, 11:31:00 AM
I do not have a current driver's licence and they want one. It has been a long 17 weeks. I tried the online option twice and the app crashed. Can another ID be used?
Priya Nystrom
9/28/2026, 3:57:10 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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