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Stuck on identity verification for my claim - 15 weeks in

Emeka Novak · 2026-09-19T13:43:27.148Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed.

Emeka Novak
9/19/2026, 3:43:27 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed.
Aditi Novak
9/21/2026, 5:42:48 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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