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Stuck on identity verification for my claim - 14 weeks in

  • Jae Oyelaran

    9/23/2026, 5:31:57 AM

    I do not have a current driver's licence and they want one. Nobody answers the phone. Can another ID be used?

  • Malaika Oyelaran

    9/24/2026, 5:28:08 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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