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Stuck on identity verification for my claim - 14 months and counting

Ingrid Osei · 2026-09-11T14:55:55.401Z

I do not have a current driver's licence and they want one. It has been weighing on me all week. Nobody answers the phone. Can another ID be used?

Ingrid Osei
9/11/2026, 4:55:55 PM
I do not have a current driver's licence and they want one. It has been weighing on me all week. Nobody answers the phone. Can another ID be used?
Diego Osei
9/18/2026, 12:56:53 PM
Keep everything in writing and save the confirmation numbers. It saved me later.

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