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Stuck on identity verification for my claim - 12 months and counting

Yara Jansen · 2026-05-27T10:41:14.190Z

I do not have a current driver's licence and they want one. Any experience at all would help. I tried the online option twice and the app crashed. What finally worked for you?

Yara Jansen
5/27/2026, 12:41:14 PM
I do not have a current driver's licence and they want one. Any experience at all would help. I tried the online option twice and the app crashed. What finally worked for you?
Umar Jansen
9/22/2026, 11:24:46 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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