Thread
Stuck on identity verification for my claim - 11 weeks in
Gemma Marchetti
4/26/2026, 1:46:11 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Dahlia Marchetti
9/19/2026, 5:21:42 AM
Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.
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