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Stuck on identity verification for my claim - 11 months and counting

  • Tariq Costa

    8/31/2026, 9:50:36 PM

    I do not have a current driver's licence and they want one. It has been a long 7 weeks. Nobody answers the phone. Do I need an appointment?

  • Leila Costa

    9/18/2026, 8:16:53 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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