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Stuck on identity verification for my claim - 11 months and counting

  • Avery Rasmussen

    6/14/2026, 8:16:31 PM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

  • Casey Rasmussen

    9/24/2026, 4:18:18 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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