Thread
Stuck on identity verification for my claim - 10 months and counting
Pilar Okonkwo
5/17/2026, 3:33:10 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. Nobody answers the phone. Can another ID be used?
Malaika Okonkwo
9/17/2026, 5:22:00 AM
Keep everything in writing and save the confirmation numbers. It saved me later.
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