Overpayment letter from the unemployment office - what worked for you?

I received a letter saying I was overpaid about $450 on my claim. I have read a lot of threads here and could not find my exact situation. The letter mentions an appeal window and a repayment plan. Who should I talk to first?

I asked for a waiver and a plan in the same call, and they gave me both forms. It was less scary than I expected.

If you are unsure, free legal aid in your area may help for this kind of notice.