My first unemployment payment still has not arrived, recruiter here

I was laid off as a recruiter and filed right away, and I have been certifying every week. The page shows my claim as open but no payment date. What would you check first?

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.