My first unemployment payment still has not arrived, janitorial supervisor here

I filed my claim 20 weeks ago after being let go as a janitorial supervisor. Thank you in advance. I called the state line four times and only reached a recording. What would you check first?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

Mine took about 20 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.