My first unemployment payment still has not arrived - first time posting

I was laid off as a quality inspector and filed right away, and I have been certifying every week. I do not usually post, so bear with me. I called the state line four times and only reached a recording. What would you check first?

Mine took about 10 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.