My first unemployment payment still has not arrived - first time posting

I was laid off as a call-centre agent and filed right away, and I have been certifying every week. I called the state line four times and only reached a recording. What would you check first?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

Mine took about 7 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.