My first unemployment payment still has not arrived after 5 years as a marketing coordinator

I was laid off as a marketing coordinator and filed right away, and I have been certifying every week. I called the state line four times and only reached a recording. What would you check first?

Mine took about 20 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.

Keep everything in writing and save the confirmation numbers. It saved me later.