My first unemployment payment still has not arrived after 11 years as a bank teller

I was laid off as a bank teller and filed right away, and I have been certifying every week. I have read a lot of threads here and could not find my exact situation. I answered every question and uploaded my final pay stub. What would you check first?

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.