My first unemployment payment still has not arrived - 3 weeks in

I was laid off as a bookkeeper and filed right away, and I have been certifying every week. The page shows my claim as open but no payment date. What would you check first?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.