Losing employer insurance, where should I look? (update)

My employer coverage ended at the end of the month and I am trying to work out what to do as a payroll clerk. Any experience at all would help. I do not want a gap in coverage.

Thanks for writing this out. I went through something close to it 6 months ago, and it settled down once I kept a simple log of every call and form.

Call your pharmacy too. Mine knew of a discount card that helped while coverage was being sorted out.