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Identity check for unemployment keeps failing - what worked for you?

Gabriel Fontaine · 2026-08-07T04:37:05.180Z

My claim has been on hold for 16 weeks because the identity check will not accept my documents. It has been a long 16 weeks. I tried the online option twice and the app crashed. What finally worked for you?

Gabriel Fontaine
8/7/2026, 6:37:05 AM
My claim has been on hold for 16 weeks because the identity check will not accept my documents. It has been a long 16 weeks. I tried the online option twice and the app crashed. What finally worked for you?
Dara Fontaine
9/28/2026, 1:21:08 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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