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Identity check for unemployment keeps failing - 7 months and counting

Kira Oyelaran · 2026-05-07T01:06:57.771Z

My claim has been on hold for 24 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

Kira Oyelaran
5/7/2026, 3:06:57 AM
My claim has been on hold for 24 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?
Hana Oyelaran
9/18/2026, 6:00:22 PM
Keep everything in writing and save the confirmation numbers. It saved me later.

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Identity check for unemployment keeps failing… - WUUUH forum