Identity check for unemployment keeps failing - 4 months and counting

I do not have a current driver's licence and they want one. The in-person office has long lines. What finally worked for you?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.