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Identity check for unemployment keeps failing - 2 weeks in

Mei Rasmussen · 2026-08-17T18:48:38.621Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?

Mei Rasmussen
8/17/2026, 8:48:38 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Yuki Rasmussen
9/24/2026, 9:02:51 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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