Thread
Identity check for unemployment keeps failing - 15 weeks in
Dahlia Winters
4/13/2026, 11:23:40 AM
My claim has been on hold for 15 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?
Aditi Winters
9/20/2026, 4:41:05 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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