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ID verification problems, anyone solved this? - what worked for you?

  • Kwame Voss

    9/12/2026, 12:26:35 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. The in-person office has long lines. Can another ID be used?

  • Zara Voss

    9/23/2026, 5:07:32 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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