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ID verification problems, anyone solved this? - what worked for you?

  • Tariq Lindberg

    5/19/2026, 12:47:54 PM

    My claim has been on hold for 20 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Leila Lindberg

    9/24/2026, 10:46:55 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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