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ID verification problems, anyone solved this? - what worked for you?

  • Nia Nakamura

    7/13/2026, 2:07:14 PM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. What finally worked for you?

  • Malaika Nakamura

    9/15/2026, 10:41:23 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Jae Nakamura

    9/19/2026, 1:38:11 AM

    Thanks for writing this out. I went through something close to it 3 months ago, and it got easier once I kept a simple log of every call and form.

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