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ID verification problems, anyone solved this? - what worked for you?

  • Kenji Nakamura

    8/5/2026, 5:30:52 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. Any experience at all would help. The in-person office has long lines.

  • Priya Nakamura

    9/21/2026, 10:36:45 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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