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ID verification problems, anyone solved this? - what worked for you?

Rami Castellano · 2026-07-12T03:37:26.906Z

I was asked to verify my identity and the site keeps rejecting my photo ID. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?

Rami Castellano
7/12/2026, 5:37:26 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?
Nia Castellano
9/24/2026, 4:56:39 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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