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ID verification problems, anyone solved this? - what worked for you?

  • Camila Haddad

    8/22/2026, 10:58:28 PM

    My claim has been on hold for 11 weeks because the identity check will not accept my documents. I worked as a graphic designer before this. The in-person office has long lines. Do I need an appointment?

  • Gabriel Haddad

    9/19/2026, 3:13:37 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

  • Dahlia Haddad

    9/26/2026, 12:35:47 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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