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ID verification problems, anyone solved this? - what worked for you?

  • Freya Thorne

    8/21/2026, 1:14:21 AM

    My claim has been on hold for 4 weeks because the identity check will not accept my documents. I would rather hear the honest version than the polite one. Nobody answers the phone.

  • Chidi Thorne

    9/18/2026, 10:15:04 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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