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ID verification problems, anyone solved this? - what worked for you?

  • Chidi Prieto

    6/12/2026, 8:25:07 AM

    My claim has been on hold for 25 weeks because the identity check will not accept my documents. I have been trying to stay organised about it. Nobody answers the phone. What finally worked for you?

  • Tariq Prieto

    9/27/2026, 9:48:01 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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