Thread
ID verification problems, anyone solved this? - what worked for you?
Lukas Voss
6/16/2026, 4:23:39 PM
My claim has been on hold for 18 weeks because the identity check will not accept my documents. Nobody answers the phone. Do I need an appointment?
Ingrid Voss
9/21/2026, 8:47:56 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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