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ID verification problems, anyone solved this? - what worked for you?

  • Dahlia Haddad

    7/16/2026, 3:08:29 AM

    My claim has been on hold for 15 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

  • Aditi Haddad

    9/22/2026, 8:26:47 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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