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ID verification problems, anyone solved this? - what worked for you?

  • Bhavna Thorne

    6/1/2026, 7:50:36 AM

    My claim has been on hold for 2 weeks because the identity check will not accept my documents. There are 16 people counting on me, so I am trying to be careful. The in-person office has long lines. Do I need an appointment?

  • Freya Thorne

    9/21/2026, 3:41:14 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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