Thread
ID verification problems, anyone solved this? - what worked for you?
Malaika Eriksen
9/18/2026, 8:44:04 AM
My claim has been on hold for 10 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. Nobody answers the phone. Can another ID be used?
Jae Eriksen
9/25/2026, 7:14:48 AM
Keep everything in writing and save the confirmation numbers. It saved me later.
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