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ID verification problems, anyone solved this? - what worked for you?

  • Farid Abara

    7/9/2026, 9:00:07 AM

    My claim has been on hold for 23 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?

  • Camila Abara

    9/23/2026, 2:32:22 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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